What It Is: Think Mary Kay (cosmetics), Pampered Chef (kitchenware), or Rodan + Fields (skincare) — over time, you build a base of clients to whom you sell a company's wares. "There are several reasons why I decided to become a consultant," says Rodan + Fields independent consultant Debbie Royer. "I had seen how much of a blessing the business had been to a friend of mine and my sister-in-law. Plus, everything can be done from my phone, and being a mom to a preschooler and an infant I don't have a lot of extra time to be sitting at a computer."
Many of the best web design jobs come from customer referrals. However, a great way to get started is by listing your services on websites like 99designs or Fiverr. Here, you can connect with thousands of potential customers who are searching for the exact services you offer. You may also have the opportunity to upsell them after they purchase your introductory offer.
Scottsdale, Arizona-based Liveops refers to itself as ”The modern call center that isn’t a call center”. This should give you a strong indication of what they do, and how and where it takes place. The company doesn't have call centers in the usual sense, but instead employs over 20,000 independent agents, working remotely. As such, it also describes itself as the world’s largest cloud contact center.
If you spent your high school or college years working at a restaurant and miss the bustling hubbub of the service industry, use your experience to be a "virtual server" for Restaurant Revolution, a company that provides remote reservation and takeout help to restaurants chains across the country. Working from the comforts of home, you'll take customer calls and handle food orders so that on-site staff can focus on their customers instead of fielding phone calls.
Transcription is one of the fastest growing part time work from home jobs. If you are a fast typist, a good listener, and very accurate at keying in information, this job may be for you. Here are some companies that offer part-time work at home jobs in transcription. I recommend checking out Janet's FREE 4-day transcription course to help you turn your passion into a full-time career.
Based in Freemont, California, and founded in 1983, Concentrix claims 90,000 employees worldwide. They work in a wide variety of industries, including health care, retail, transportation, e-commerce, insurance, technology, energy, and many others. Their specialties include marketing, analytics, technology, consulting, financial, and customer lifecycle management.
Security must be addressed for teleworkers and non-teleworkers as well. In 2006, a United States Department of Veterans Affairs employee's stolen laptop represented what was described as "potentially the largest loss of Social Security numbers to date". While he was not a telecommuter, this incident brought attention to the risks inherent in working off-site. Ninety percent of executives charged with security in large organizations feel that telework is not a security concern. They are more concerned with the occasional work that's taken out of the office by non-teleworkers because they lack the training, tools, and technologies that teleworkers receive. In other studies regarding Job Characteristics Theory, job feedback seemed to have the strongest relationship with overall job satisfaction compared to other job characteristics. While teleworking, communication is not as immediate or rich as face-to-face interactions. Less feedback when teleworking is associated with lower job engagement. Thus, when perceived supervisor support and relationship quality between leaders and teleworkers decreases, job satisfaction of the teleworker decreases. The importance of manager communication with teleworkers is made clear in a study that found that individuals have lower job satisfaction when their managers telework.
Not to mention, reducing or eliminating that grinding daily commute--something 70% of people said would reduce their overall stress levels in the 2017 Super Survey on flexible and remote work. People also think working remotely would reduce interruptions from colleagues (76%), eliminate distractions (76%), and minimize their exposure to office politics (69%). It’s clear that professionals could reap a lot of benefits if they worked from home--but only if they do it well.
We opened our call center - originally called National Reservations - in 1980 in St. Louis, Missouri. Over time, the business evolved in a way that allowed us to offer some of our employees the opportunity to work from home. Beginning in 2005, we had 19 employees working remotely. Today, we’ve grown to over 2,500 employees taking care of customers from their home offices. Our Reservation Sales and Customer Service teams are available 24 hours a day, 365 days a year, and provide exceptional customer support for Alamo, Enterprise and National. Our Reservation Sales representatives efficiently book reservations that leave our customers fully satisfied. And employees support our Customer Service department, with the goal to “make it right” for our customers. Our teams leverage phone, chat sessions, social media and email to serve more than 40 million customers annually.
Although very little data are available for this work-at-home job since it is relatively new, thousands of listings for social media managers can be found on sites like CareerBuilder.com, SimplyHired.com, and Upwork.com. If you have a demonstrated command of social media and a sizable following, you might even be able to get started by reaching out to companies directly and asking if they need help.
The technology to communicate is not advanced enough to replicate face-to-face office interactions. Room for mistakes and miscommunication can increase. According to media richness theory, face-to-face interactions provide the capacity to process rich information: ambiguous issues can be clarified, immediate feedback can be provided, and there is personalized communication (e.g. body language, tone of voice). Telecommuting requires the use of various types of media to communicate, such as the telephone and email. Emails have a time lag that does not allow for immediate feedback; telephone conversations make it harder to decipher the emotions of the person or team on the phone; and both of these forms of communication do not allow one to see the other person. Typical organization communication patterns are thus altered in telecommuting. For instance, teams using computer-mediated communication with computer conferencing take longer to make group decisions than face-to-face groups. Workers tend to be satisfied with face-to-face interactions, phone conversations, and in-person departmental meetings to receive communications, but email and the Internet do not add to their communication satisfaction. This suggests that teleworking may not have the components for “rich communication” compared to face-to-face interactions, although one study found that virtual workers in a team were more satisfied with their technology-mediated communication than their in-person office communication.
When you work in an office, you can ask your boss about the details of your upcoming presentation when you see her in the company kitchen. But if you telecommute, she’s just another email in your inbox. From letting her know if you’re going to miss a deadline or getting clarification on an email, you’ll have to be proactive about communicating all aspects of your job and any questions you might have with her.
Turnover intention, or the desire to leave the organization, is lower for teleworkers. Those teleworkers who experienced greater professional isolation actually had lower turnover intent. One study found that by increasing feedback and task identity through clear communication of goals, objectives, and expectations, turnover intent decreased in teleworkers and quality of work output increased.
Customer Service & Support Representative – PNC: Must live within 150 miles of Atlanta, GA. “As a Virtual Work at Home – Customer Service & Support Representative, you will provide routine service support to PNC customers who initiate contact with the Virtual Charlotte Customer Care Center. This may involve questions regarding products, online directions, and their accounts. You will communicate directly with customers, as well as internal and external service partners to effectively resolve issues, questions, and service requests. In addition to a competitive base salary, the opportunity to earn up to $850 per month in performance-based incentives, and flexible scheduling options, this position offers consultants the opportunity to work from home on a daily basis. For the purposes of technology support, virtual employees must live within 150 miles of an Atlanta GA, PNC location.”
What Employees Say: “Communication is a must due to fully remote workforce so everyone makes an extra effort to communicate. We treat our employees great and in the US we have recently upgraded our benefits plans to be more family friendly. I find it is easier for me (not everyone) to stay focused while working from home. My quick breaks of throwing in a load of laundry or running the dishwasher between meetings also helps me in my work/life balance!” —Current Employee
Well, Thank You for allowing me to vent a little. And, I’m certainly not the only person experiencing such hardships so if you don’t object, I’m going to now “Pay this Forward” as a possible solution to others in my position and, maybe, just maybe, this will lighten the load for those of us that has carried the weight of the Universe on our shoulders for more years than we are comfortable to admit.