The inconsistent findings regarding telework and satisfaction may be explained by a more complicated relationship. Presumably because of the effects of autonomy, initial job satisfaction increases as the amount of telecommuting increases; however, as the individual telecommutes more, declines in feedback and task significance lead job satisfaction to level off and decrease slightly. Thus, the amount of time teleworking influences the relationship between telework and job satisfaction. Barriers to continued growth of telecommuting include distrust from employers and personal disconnectedness for employees. In the telework circumstance, employees and supervisors have to work harder to maintain relationships with co-workers. An isolation from daily activities arise of the company and may be less aware of other things going on to the company and a possible hatred from other employees arises from other employees who do not telecommute. Telecommuting has come to be viewed by some as more of a "complement rather than a substitute for work in the workplace".
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Some of the potential benefits and drawbacks of telecommuting can be explained by job characteristic theory, which proposes that the traits and tasks of the job itself affect employees’ work attitudes and behavior. If five characteristics of a job are present (skill variety, task identity, task significance, autonomy, and feedback), then the employee in that job will experience more internal work motivation, satisfaction with personal growth opportunities, general job satisfaction, higher job performance, and lower absenteeism and turnover. Many studies have provided evidence that job characteristics influence employees’ behaviors and attitudes. Additionally, job characteristics can interact with individual differences to impact employee attitudes and behavior. Of these five job characteristics, telework specifically changes autonomy and feedback compared to face-to-face work and can thus influence employees’ behaviors and attitudes. According to Job Characteristics Theory, changes in autonomy and feedback influence work behaviors and attitudes more than a change in skill variety, task identity, or task significance.
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