Sociotechnical systems (STS) theory explains the interaction between social and technological factors. STS examines the relationships between people, technology, and the work environment, in order to design work in a way that enhances job satisfaction and increases productivity. Originally developed to explain the paradox of improved technology but decreased productivity, the theory can be applied to the design of telework. One of the principles of STS is minimal critical specification. This principle states that, unless absolutely essential, there should be minimal specification of objectives and how to do tasks in order to avoid closing options or inhibiting effective actions. Telecommuting provides teleworkers with the freedom to decide how and when to do their tasks. Similarly, teleworkers have the responsibility to use their equipment and resources to carry out their responsibilities. This increase in responsibility for their work also increases their power, supporting the idea that teleworking is a privilege and in some companies, considered a promotion.
It is vital for organizations to convey to teleworkers that data protection and information security are important to an organization, and employees’ actions make a difference in achieving the overall goal of protection of sensitive data. Despite increased awareness and training on security issues, many employees do not take the necessary precautions for deterring security risks.
Motivator-hygiene theory differentiates between motivating factors (motivators) and dissatisfying factors (hygienes). Factors that are motivators such as recognition and career advancement may be lessened with telework. When teleworkers are not physically present, they may be “out of sight, out of mind” to other workers in the office. Additionally, telework may not always be seen positively by management due to fear of loss of managerial control. A 2008 study found that more time spent telecommuting decreased the perception of productivity of the teleworker in the eyes of management. Hygiene factors, such as work conditions, may improve when teleworking such that teleworkers have the flexibility to work in a variety of locations. Thus, telework has different work motivating factors and dissatisfying factors than office work.
Sykes Enterprises, Incorporated is a leading provider of multichannel demand generation and customer engagement services for Global 2000 companies and their end customers. SYKES’ differentiated full lifecycle solutions and services — digital marketing, sales expertise, customer service, technical support and more through multichannel delivery platforms — effectively engage customers at every touchpoint of the customer journey. Our complete service offering helps clients acquire, retain and increase the lifetime value of their customer relationships through cost-effective solutions that enhance the customer service experience, promote stronger brand loyalty, and foster high levels of performance and profitability.
Working remotely for an established company is similar to working a desk job except you get to work at home. Most jobs require you to chat with customers online or via the phone, but their biggest draw is the fact that you’ll earn an hourly wage and receive a (relatively) steady paycheck. You’ll usually be asked to work regular hours, but you can do it in your pajamas if you’d like. Even better, some companies might actually provide you with benefits.
Welocalize works with global companies in a variety of specialized industries such as technology, consumer satisfaction, manufacturing, learning and education, legal, travel and hospitality, finance, oil and gas, and life sciences to translate their website and content into local languages. Hourly contractors earn between $23-$43 hourly, depending on their area of specialty, language, and availability.
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If you were not able to find luck with the list of jobs I have presented above, visit FlexJobs. This job site has been rated by the Better Business Bureau with an A+. They even provide a money-back guarantee in case you are not satisfied with how they deliver their service. FlexJobs assures that every single work posted is hand-screened to check its legitimacy. This is a fantastic method to find legit home-based jobs without the worries of handling scams.
Telecommuting individuals, or more specifically those in "work from home" arrangements, may find that it improves work-life balance, reduces their carbon footprint and fuel usage, frees up the equivalent of 15 to 25 workdays a year (time they would have otherwise spent commuting), and saves thousands of dollars per year in travel and work-related costs. Half-time telecommuting by those with compatible jobs (40%) and a desire to do so (79%) would save companies, communities, and employees over $650 billion a year; the result of increased productivity, reduced office expense, lower absenteeism and turnover, reduced travel, less road repairs, less gas consumption, and other savings.
Being an at-home call-center rep requires a computer and may require specific software or equipment. A great phone voice helps as well, as does any experience in customer service, data entry, retail sales, or management. Dozens of sites list job openings for call-center representatives, including Upwork.com, Freelancer.com, and SimplyHired.com. However, you may also find listings offered by local businesses in your local newspaper.
Work from Home Concierges – Aspire Lifestyles: Still recruiting. Hiring from Georgia, Florida, Texas and Arizona. Benefits, paid online training. Starting pay is $15.50 hourly. Full-time or part-time not mentioned, but the jobs come with benefits, so they may be full-time. “Earn up to $45,000 annually” depending on performance and hours worked. You’d be handling concierge calls from premium American Express card members.
Proofreading is another great part-time opportunity. With the amount of online content out there, good proofreaders are in high demand. Proofreading differs from editing, in that proofreaders are simply checking for errors and editors are examining content and structure as well. If you have a good eye for mistakes and grammatical errors, you can earn good money from home proofreading.
CloudSource, the work-at-home division of Sutherland Global Services, employs customer service consultants from all 48 contiguous states to support industry leaders in the cable/Internet service, retail, software, and gaming console industries. While all CloudSource positions are customer service in nature, some are more heavily focused on sales and/or technical support. Inbound calls only, paid training, ongoing support and growth opportunities exist … All from the comforts of your own home.
This is a work from home position, and the successful candidate can be located anywhere in the United States or Canada! ... Global career mobility, employee recognition programs, professional development; State of the art technology which allows for seamless global connectivity; Opportunities for flexible and remote schedules; Rich wellness program and health ...
Telecommuting has long been promoted as a way to substantially increase employee productivity. A working-from-home-related experiment conducted using 242 employees of a large Chinese travel agency by professors at Stanford and Beijing University found that employees randomly assigned to work at home for 9 months increased their output by 13.5% versus the office-based control group. This improvement in output arose from working 9% more hours from saved commuting time and from 3.5% improved efficiency from quieter working conditions. The study also found that home-workers reported significantly higher job-satisfaction scores and their quit rates fell by almost 50%. However, home workers' promotion rates dropped by half due to apparent performance declines, indicating a potential career cost of home-working.
As a transcriptionist, you will transcribe either video or voice recordings into written words. Although medical transcription is what usually comes to mind, the fact is that there is now far more need for general transcriptionists. With businesses and bloggers turning increasingly to podcasts and video to reach their audiences, these mediums are often turned into written content for marketing purposes or training materials.
At work, you had to keep your desk neat so that you looked organized—and sure, it’s always helpful to see the top of your desk. But at home, who cares if clutter collects around you? Well, don’t fall into that trap (especially video conference calls are part of your routine). While you might miss the building services team, who used to wipe down your crusty keyboard and empty your waste paper baskets every night, it’s ultimately up to you to keep your space spic and span so you can do your best work.
How to Get It: Begin with sites like UserTesting.com, YouEye.com and Userlytics.com. Register with multiple companies for opportunities to test as many websites as possible. Once you're in the system, you'll be emailed when testers are needed, and if you're one of the first to respond, expect to spend 15 to 20 minutes completing the test. Many sites require a microphone and/or webcam, which are built into most laptops—but if you need to buy one, they aren't expensive. The tester sites typically pay within a week or two via PayPal.
More than ever, writers are needed to formulate news articles, create content, and come up with the creative ideas that fill the pages of nearly every site on the Internet. And although many bigger sites have in-house writers, a growing number of sites outsource their content and hire freelance writers and content creators. Writing experience is very helpful, but what you really need to get started are drive, ambition, and the ability to find a unique angle on events that happen every day.
Virtual assistants, commonly referred to as VAs, come in all shapes and sizes. Many companies will hire VAs if they are looking for help with online administrative tasks (email, calendar management, data entry, etc), but don’t necessarily want to hire a full time employee just yet. They’re the perfect work from home job for busy people that may need to drop their work at a moments notice, or have very sporadic availability.